Terms of Service
1. About these terms
These terms govern your use of the Saju Hunters app and website (the "Service") provided by LUNASEAL ("we"). By starting to use the Service you agree to them. If the Korean version and this English version differ, the Korean version prevails for users in Korea. Apple's and Google's app store terms also apply to purchases.
2. Definitions
- Charms: digital credits used inside the Service for paid readings, reports, questions and chat refills.
- Readings: text and tables our saju engine and generative AI create from what you enter.
3. Eligibility and accounts
- You must be 14 or older.
- There is no sign-up; each install uses an anonymous account. If you delete the app or change devices, charms and your vault may not carry over unless you link an account (for example, Sign in with Apple) when we offer it.
4. What the Service is
Because parts of each reading are written by generative AI, wording can differ for the same input and may contain errors. We don't guarantee that readings are accurate, complete or fit for any particular purpose.
5. Charms and paid features
- Charms are bought through Apple App Store or Google Play in-app purchase at the price shown at checkout.
- Charms are used only inside the Service. They can't be exchanged for cash or transferred to others.
- Purchased charms may expire 5 years after your last use. Free charms from events or rewards expire as stated when given.
- Reopening a report you've already paid for, or regenerating one that was interrupted, doesn't cost charms again.
- If a reading fails because of a problem on our side (such as an AI connection error), the charms for that request are returned automatically.
6. Refunds
- Refunds for in-app purchases are handled by Apple (reportaproblem.apple.com) or Google under their policies. We'll help with any checks they need.
- Once a reading or report starts being generated with your charms, it is digital content that has been delivered, and it generally can't be cancelled.
- A reading not matching your expectations or interpretation is not, by itself, grounds for a refund. If a reading is materially different from what was described (for example, empty or someone else's), contact us within 30 days.
- Free charms are not refundable.
7. Your responsibilities
Please don't:
- Enter someone else's birth details without their consent, or use readings to harass or discriminate against anyone;
- Access the Service or our servers by abnormal means or send automated bulk requests;
- Exploit bugs in charms or payments;
- Use our characters, art, text or readings commercially without permission.
8. Content
We own the rights to the Service's characters, art, text, design and software. You may keep your readings for personal use and share them with friends using the share features.
9. Changes and termination
We may change or stop parts of the Service for operational or technical reasons and will give notice in advance. If we shut the Service down, we'll tell you at least 30 days before, and remaining paid charms will be handled under applicable law and app store policies. We may update these terms with at least 7 days' notice (30 days for unfavorable changes).
10. Limitation of liability
To the extent permitted by law, we're not liable for losses caused by events outside our control (such as natural disasters or outages at app stores, carriers or cloud providers), or for decisions you make based on readings. Nothing here limits liability for our intentional misconduct or gross negligence, or any rights you have under laws that can't be waived.
11. Contact and governing law
Questions and complaints: hello@sajuhunter.com. These terms are governed by the laws of the Republic of Korea, without limiting any mandatory consumer protections where you live.